Return Guidelines:

  1. Complete the return form below.
  2. Check return conditions: (1) clearance items cannot be returned, (2) the returned items must be unwashed and unworn with all tags attached, and (3) Products must be returned within 3 business days of the delivery date.
  3. If you are sure the return conditions are met, after submitting the return form, please send the returns items to the address: Fantaisie Kids, 9041 Sabre Lane, Westminster, CA 92683.
  4. For other cases, please contact Fantaisie Kids before shipping the returned items to us.

 

Exchanges Guidelines:  

If the order has been shipped or delivered, please place a new order to secure the item(s) you want, and return your unwanted item(s). We will refund when receiving returned items.

Any question, please contact us at phone: +1-310-430-0910 or email: [email protected]

Return Request Form
The order number of items that you want to return. Order number has 5 digits, eg 55345
Tick here if you want to return and reorder new items. We will give priority to process refund for the exchange case.
Describe why you want to return and the SKU of returned products.
Upload a photo of the product in case you want a refund due to defective or damaged products.