SHIPPING & RETURNS

SHIPPING POLICY

If your shipping addresses within the United States,  Orders will be processed within 1-3 business days and shipped via USPS priority mail.  Customers should expect delivery of their orders within 3-7 business days from the purchase date.  Orders placed during peak holiday seasons, and on special orders may take longer.  Rush orders may be requested for an additional cost and MUST be placed by 11 A.M Pacific Standard Time.  Express delivery rates will depend on the destination, and how soon the customer expects delivery.

For international orders, we only accept orders larger than $100. The shipping charge depends on the weight of your order. The shipping charge shown on the website is an estimate only. In case of adjustment of shipping charges, we will contact you by email. Please call us at +1-310-430-0910 for more detail.

RETURN POLICY

If you are unsatisfied with any full-priced or sale items (excluding clearance), you must contact us via the contact form, and then we will contact you via email with instructions on how to return the item. The returned item must be postmarked within 3 business days of the delivery date.  Shipping charges will not be refunded.  Returned merchandise must be unwashed and unworn with all tags attached.  CLEARANCE items CANNOT be returned, as all sales are final. Depending on the condition of the returned product, we may charge an additional 10% restocking fee for returned items.  However, this fee will be waived if you exchange for different styles or different sizes.  Please allow 1-2 weeks for credits to be processed.  Please include your packing list and necessary information regarding your return/exchange request.  Fantaisie Kids reserves the right to refuse customer returns/exchanges if the above conditions are not met.

Shipping Rates (in the US)

  • Standard Delivery: from $8.00
  • 2nd Business Day Delivery:  from $30.00
  • Free shipping ( Order >$100)

(*)  Our warehouse is located in Orange County, CA. Shipping charges may vary slightly depending on shipping distance and weight.

Standard Delivery*

  • The package is expected to deliver within 3-7 business days.
  • Shipments to Alaska, Hawaii, US Territories, and APO/FPO addresses take additional time.

2nd Business Day*

  • Packages arrive on the 2nd  business days, provided the order is placed before 11 am (ET).
  • Not available for items shipping to PO Boxes, U.S. Territories, and APO/FPO addresses.

Free shipping ( Order >$100)*

  • Free shipping does not apply when you use the Fantaisiekids coupon code.
  • We may choose the most saving shipping service. Therefore, the delivery time for the free shipping method may up to 10 business days.

International orders: order > $100 and 1-2 weeks for delivery

International Shipping (Canada, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, South Korea, Spain, Sweden, Switzerland, United Kingdom (UK)) is via Express Mail International. Please allow 1-2 weeks for your order to arrive. We only ship to the verified credit card billing address The shipping charge varies with your purchase amount.

Order Weight Shipping Charge
Up to 1 Lb $62
+1 Lb + $4