SHIPPING & RETURNS
If your shipping addresses within the United States, Orders will be processed within 1-2 business days and shipped via USPS priority mail. Customers should expect delivery of their orders within 5-7 business days from the purchase date. Orders placed during peak holiday seasons, and on special order may take longer. Rush orders may be requested for an additional cost, and MUST be placed by 11 A.M Pacific Standard Time. Express delivery rates will depend on the destination, and how soon the customer expects delivery.
For international orders, we only accept orders larger than $100. Shipping charge depends on the weight of your order. Shipping charge shown on the website are estimates only. In case of adjustment of shipping charges, we will contact you by email. Please call us at +1-310-430-0910 for more detail.
If you are unsatisfied with any full priced or sale items (excluding clearance), you must contact us, and we will issue a Fantaisie Kids Customer Return Authorization Form. Returned item must be postmarked within 3 business days of delivery date. Shipping charges will not be refunded. Returned merchandise must be unwashed and unworn with all tags attached. CLEARANCE items CANNOT be returned, as all sales are final. Full priced items may be returned for a credit card refund, and sale items may be exchanged for online store credit ONLY. There is now a 10% re-stocking fee for all return items. However, this fee will be waived if you exchange for different styles or different sizes. Please allow two weeks for credits to be processed. Please include a copy of your Customer Return Authorization Form. Fantaisie Kids reserves the right to refuse customer returns/exchanges if the above conditions are not met.
Shipping Rates (in US)
- Standard Delivery: $8.50
- 2nd Business Day Delivery: $35.00
- Free shipping ( Order >$100)
(*) Free shipping does not apply when you use Fantaisiekids coupon code.
- The package arrives within 3-8 business days.
- Shipments to Alaska, Hawaii, US Territories, and APO/FPO addresses take additional time.
2nd Business Day*
- Packages arrive within 2 business days, provided order is placed before 6 pm (ET).
- Not available for items shipping to PO Boxes, U.S. Territories, and APO/FPO addresses.
- Not available for all items on-site. See product details for any shipping restrictions.
International orders: order > $100 and 1-2 weeks for delivery
International Shipping (Canada, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, South Korea, Spain, Sweden, Switzerland, United Kingdom (UK)) is via Express Mail International. Please allow 1-2 weeks for your order to arrive. We only ship to the verified credit card billing address The shipping charge varies with your purchase amount.
|Order Weight||Shipping Charge|
|Up to 1Lb||$61.95|